- Return Policy
You can return most unused items within 30 days of delivery for a full refund. We will pay for the return shipping if the return is a result of our error (you received the wrong item, the item was defective, etc.)
You can usually expect us to initiate the refund process the same day that we receive your returned item. That said, it may take longer for your bank to process the refund.
To begin a return request:
- Login to your account.
- Click the My Account button at the top of the screen.
- Click the Completed Orders link on the left of the screen.
- Find the order you wish to return and click the Return Item(s) button on the right.
- Fill out the requested information.
- Click the Submit Return Request button.
If you are having trouble submitting a return request, or have questions about returning an item, don't hesitate to contact us for help!