Here you can read a brief summary of our shipping policies. Please note that all shipping is ultimately provided by the carrier of our choice, but there are some general guidelines that we stick to. You'll find them outlined below.
Shipping Cut Off Times
We ship packages Monday through Friday from 9:00am to 5:00pm PST. Orders must be received no later than 2:00pm PST in order to ensure same day shipping. Any orders received after 2:00pm on Friday or over the weekend will be prepped for shipment first thing Monday morning.
Please note that we do not ship packages on the following holidays:
- New Year's Day
- Fourth of July
- Memorial Day
- Labor Day
Shipping on 3rd Party and Recipient Accounts
We are able to ship packages on a third party or recipient's FedEx or UPS account. Please contact us at (805) 904-6363 to set this up.
Shipping Rates - USA
3-5 Day Delivery rates are determined by your order total and is typically provided by USPS First Class for small items and UPS Ground for large items. Free Shipping is available for all orders over $25 USD going to any US destination with promo code USA25.
- $12.49 for orders less than $10.00
- $9.99 for orders $10.00 to $19.99
- $4.99 for orders $20.00 to $24.99
- Free for orders $25 or more
2 Day Delivery and Overnight Delivery rates are determined by your order's weight and delivery destination, and are typically provided by FedEx or UPS. Unfortunately, we are unable to provide 2 Day Delivery and Overnight Delivery to PO Boxes at this time.
Shipping Rates - Canada
Shipping rates are determined by your order's weight and the delivery destination. Shipping to Canada is typically provided by UPS.
Please note that import duties, taxes, and charges aren't included in item prices or shipping cost. These charges are the buyer's responsibility. Please check with the Canadian customs office to determine what these additional costs will be before you place your order.
Shipping Rates - Elsewhere
International rates vary by country, and are determined by your order's weight. International shipping is typically provided by UPS.
Please note that import duties, taxes, and charges aren't included in item prices or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be before you place your order.
If you have any questions regarding shipping rates, expected delivery date, or any package that we have shipped to you, we encourage you to give us a call at (805) 904-6363, or send us an email via our Contact page.
Last updated on 2019.09.03