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Shipping Policy

 

Here you can read a brief summary of our shipping policies. Please note that all shipping is ultimately provided by the carrier of our choice, but there are some general guidelines that we stick to. You'll find them outlined below.

 

Cut Off Times

We ship packages Monday through Friday from 9:00am to 5:00pm PST.

When selecting 3-5 Day Delivery, your order must be received no later than 3:00pm PST in order to ensure same day shipping.

When selecting Overnight Delivery or 2 Day Delivery, your order must be received no later than 11:00am PST in order to ensure same day shipping.

Any orders received late on Friday or over the weekend will be prepped for shipment first thing Monday morning.

 

Shipping on 3rd Party Accounts

We are able to ship packages on a third party FedEx or UPS account. Call us at (805) 904-6363 to set this up.

 

Shipping to the USA

3-5 Day Delivery rates are determined by your order total:

  • $5.00 for orders under $10
  • Free for orders of $10 or more

3-5 Day Delivery is typically provided by USPS First Class for items under 1 pound, and USPS Priority or FedEx Ground for items over 1 pound.

2 Day Delivery and Overnight Delivery rates are determined by your order's weight and the state that the package will be delivered to.

2 Day Delivery and Overnight Delivery are provided via FedEx.

Unfortunately, we are unable to provide 2 Day Delivery and Overnight Delivery to PO Boxes at this time.

 

Shipping to Canada

Shipping rates are determined by your order's weight and the province/territory that the package will be delivered to.

Shipping to Canada is typically provided via FedEx.

The recipient will be responsible for paying any and all duties and taxes when importing to Canada.

 

Shipping to Australia

Shipping rates are determined by your order's weight and the state/territory that the package will be delivered to.

Shipping to Australia is typically provided via FedEx.

The recipient will be responsible for paying any and all duties and taxes when importing to Australia.

 

Shipping Everywhere Else

International rates vary by country, and are determined by your order's weight.

International shipping is typically provided via FedEx.

The recipient will be responsible for paying any and all duties and taxes when importing products.

 

If you have any questions regarding shipping rates, expected delivery date, or any package that we have shipped to you, we encourage you to give us a call at (805) 904-6363, or send us an email via our Contact page.

 

Last updated on 2018.11.18