Shipping Policy

 

Here you can read a brief summary of our shipping policies. Please note that all shipping is ultimately provided by the carrier of our choice, but there are some general guidelines that we stick to. You'll find them outlined below.

 

Cut Off Times

We ship packages Monday through Friday from 9:00am to 5:00pm PST.

When selecting 3-5 Day Delivery, your order must be received no later than 3:00pm PST in order to ensure same day handling.

When selecting Overnight Delivery or 2 Day Delivery, your order must be received no later than 11:00am PST in order to ensure same day handling.

Any orders received late on Friday or over the weekend will be prepped for shipment first thing Monday morning.

 

Shipping on 3rd Party Accounts

We are able to ship packages on your FedEx or UPS account, or on a third party's account. Call us at (805) 904-6363 to set this up.

 

Shipping to the USA

3-5 Day Delivery rates are determined by your order total (see below), and is typically provided by USPS First Class for small items and UPS Ground for large items.

  • $5.00 for orders under $25
  • Free for orders of $25 or more

2 Day Delivery and Overnight Delivery rates are determined by your order's weight and delivery destination, and are typically provided by FedEx or UPS. Unfortunately, we are unable to provide 2 Day Delivery and Overnight Delivery to PO Boxes at this time.

 

Shipping to Canada

Shipping rates are determined by your order's weight and the delivery destination. Shipping to Canada is typically provided by FedEx Ground.

Please note that import duties, taxes, and charges aren't included in item prices or shipping cost. These charges are the buyer's responsibility. Please check with the Canadian customs office to determine what these additional costs will be before you place your order.

  

Shipping Elsewhere

International rates vary by country, and are determined by your order's weight. International shipping is typically provided by FedEx Express.

Please note that import duties, taxes, and charges aren't included in item prices or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be before you place your order.

 

If you have any questions regarding shipping rates, expected delivery date, or any package that we have shipped to you, we encourage you to give us a call at (805) 904-6363, or send us an email via our Contact page.

 

Last updated on 2019.04.30